🧭  Will I see my design before it’s printed?

For personalized and custom orders, we’ll cast a proof your way by email within 1-2 business days from Orders@LakeLodgeMedia.com, so keep an eye on your inbox (and check the spam folder in case it drifted off course). Reply to approve it or ask for changes, and we’ll keep tweaking until it’s a keeper. If we don’t hear back within 72 hours, your order heads out of the harbor and into production as shown in the proof. Once your proof is approved, most orders ship within 3 business days. Need a change or cancellation? Let us know within 1 hour of ordering, before we push off the dock. We can’t print logos, characters or artwork you don’t own the rights to.

⏳  How long will my order take? 

Good things come to those who bait, just ask any fisherman. Your item is printed just for you. Most orders are made within 3 business days, then arrive in about 4-5 business days after printing. You’ll get tracking as soon as it’s on its way, so you can watch it drift your direction.

🚚  How much is shipping? 

Shipping is free on US orders of $35 or more, after discount codes are applied. That’s smooth sailing! Orders under $35 pay a flat shipping rate shown at checkout.

🎄  When should I order for Christmas? 

Don’t let the holidays sneak up like a wake on a calm day! For US delivery by Christmas, order by December 10 for most items, and by December 1 for crystal ornaments and throw pillows. Custom lakes and add-on orders need time for proofs, so cast your line early.

🗺️  Can I track my orders on your site? 

Yes. Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this link to track your shipment directly from our website or through the carrier’s tracking page.

⚓  Can I return or exchange my item? 

Due to the custom printed nature of our products, we cannot accept returns. Please contact us if there is an issue with your order. We won’t leave you up a creek without a paddle.

• Artwork, titles, tags, descriptions, and lifestyle videos and images were created in part with the assistance of AI tools and Adobe Creative Suite non-AI tools, then polished by real lake people at Lake Lodge Media LLC in the USA, who love the water as much as you do.
• © Lake Lodge Media LLC. All Rights Reserved.
• Lake Lodge Media TM